Frequently Asked Questions
Everything you need to know about your ModRetro experience.
What kind of warranty comes with my ModRetro device?
Every device we sell comes with a standard 12-month limited warranty that covers hardware defects and technical malfunctions under normal use conditions.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
Do you offer returns if I am not satisfied?
Yes, we offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Are your vintage-style electronics compatible with modern tech?
Absolutely. While our designs are inspired by the past, all ModRetro products feature modern internals, including Bluetooth connectivity, USB-C charging, and high-fidelity audio drivers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my shipment?
Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.